Lumenia's project management expertise helped us successfully deploy our corporate ERP and POS systems to our latest retail acquisition. This project was successfully delivered under very aggressive timelines in a complex commercial environment. Lumenia provided overall project management for the rollout involving systems, data and training and their experience ensured a smooth implementation.
John O'Carroll, General Manager - RetailSt. James’s Place engaged Lumenia to carry out a review of software applications in use in the business to determine whether it made sense to deploy an ERP solution. The Lumenia team were very quickly able to understand the complex software application landscape in St. James’s Place, and developed easy to follow options in terms of future strategy. Their recommendations were clear, well presented and supported by a strong business case. They were able to achieve all of this without demanding huge amounts of time from very busy internal teams, which was much appreciated. I would be happy to recommend Lumenia to anyone looking for an independent and expert view on ERP strategy.
Iain Balchin, Executive Director of FinanceUsing Lumenia to support our ERP selection project was definitely value for money. There is no way we would have been able to complete the project so quickly if we had tried to manage it ourselves. Lumenia brought standard templates, organisation and the drive to get the job done. Lumenia’s process takes some of the emotion out of decision-making, allowing us to focus on telling vendors what we wanted, rather than having vendors tell us what they thought we wanted. At negotiation stage it was good to have an independent view and experienced guidance on the contracts and commercials. I would definitely recommend using independent ERP consultants like Lumenia to anyone working on an ERP project.
Sam Starr, Finance DirectorWe were really happy with the work Lumenia carried out for us, which has given us a solid foundation for a series of systems improvement projects. The analysis of our current systems, the various issues and our possible options was detailed and thorough, and is still being referred to on a regular basis as we implement the various improvement initiatives.
Joe Tallon, Group Information Systems ManagerWhen we made the decision that our ERP needed replacing, we very quickly came to the realization that the selection was not something we were qualified to carry out alone. We opened a tender to select a partner to help us through the ERP RFP process. Lumenia immediately stuck out because they were an experienced consultancy that focused on ERP, were independent and well respected by the market.
Lumenia's process was very detailed, thorough and objective and the vendor candidates really stood to attention when Lumenia instructed them. We are delighted that we selected Lumenia. Our tender was more thorough than it could ever have been on our own. We know that the savings in implementation costs and ongoing licence fees, which we have negotiated under Lumenia's stewardship, have covered their cost several times over. Ultimately the specifications given to our selected vendor will deliver a far more comprehensive solution and limit the opportunity for change requests.
Neil Gribben, Vice President, Accounting & ControlPep&Co engaged Lumenia to help us to source and implement our entire business systems and IT needs for our start-up retail business. This included ERP, POS, partner integration, head office and store infrastructure. The project moved from greenfield to store openings in an aggressive timeframe. We grew from a team of three to a 50 store operation in less than a year. Our business systems were a fundamental part of enabling this and Lumenia’s support and project management was integral to achieving this goal.
Mark Jackson, CFO
Our clients are typically mid-size manufacturing, distribution, service and retail organisations. We have delivered ERP projects in over 250 organisations across the world.