The success of our ERP project has been in no small part due to Lumenia’s professionalism, world class project management, organisational and communications skills. It has been a great pleasure working alongside Lumenia’s project manager and I personally have learnt a great deal over these 14 months and will miss his calmness and the vast experience he brought to the project.
Gavin Lambkin, IT Director
Sandvik engaged Lumenia initially to provide advice on the selection of a new ERP platform for our global business operations. The experience that they brought to bear from many other projects allied to their ERP knowledge gave us the confidence to run an objective selection process. Ultimately, their experience ensured that we selected the right solution to meet the current and future business needs. Subsequently, we asked Lumenia to help us select a System Integrator (SI). They brought a structured methodology that allowed us to evaluate the approach, capabilities and costs proposed by a number of SIs. Their independent guidance was key to us selecting the right System Integrator for what is a large and complex global ERP implementation project. I would recommend Lumenia to any business that needs to bring structure, objectivity and deep expertise to their ERP selection process.
Paul Fox, Finance Director
Fuller’s engaged Lumenia to manage our ERP selection process and now that the project has successfully concluded I can reflect on what a good decision this was. Lumenia’s selection process is rigorous, structured and fair and provided the objectivity and detail to give our senior management team confidence. A number of the Lumenia consulting team were involved in the project and each of them was excellent and also had the ability to adapt to our culture. Fuller’s has complete trust in the team and in fact has re-engaged Lumenia to provide Project and Business Change Management services during the ERP implementation process. I would have no hesitation in recommending Lumenia to other companies and have already done so on a couple of occasions.
Bronwen White, Head of IT Development
MGroup Services took the decision to replace our finance, payroll and HR systems with an integrated ERP solution that would deliver business benefits, replace old systems and support ambitious growth targets. It had been a while since anyone in my organisation had undertaken a project of this scale or scope so we turned to Lumenia and asked them to run the process that would result in the selection of a system.
Lumenia gathered our business requirements, identified our pain points, undertook a review of the marketplace and ran a Request for Proposal process that down selected from 9 options to 1. During the process Lumenia managed stakeholder expectations from Board level down to the subject matter experts representing our entire Group. Lumenia proved to be the specialists we needed to deliver a successful outcome on time and within budget. Based on their pragmatic approach and our belief that they are a safe pair of hands we have now engaged Lumenia to undertake the project and change management deliverables as we implement an Oracle Cloud ERP solution. I would have no hesitation in recommending Lumenia to other organisations looking to undertake a similar project
Graeme Cross, Business Systems Director
When IPL decided to replace the multiple ERP systems in the business with a single global ERP solution, we knew that we needed external assistance to help us with selection and to engage the different parts of our business in the process. We chose Lumenia because of their experience of complex ERP projects, their business process and ERP expertise and their ability to work with our teams in Ireland, the UK and North America and they were product agnostic,. The Lumenia team initially carried out a rapid but detailed assessment of business process capability across the organisation and identified improvement opportunities, which became drivers for the ERP project. Their ERP selection methodology was structured, objective and ensured that key stakeholders from each division in the business were involved in the process. Lumenia’s guidance and proven experience were vital in helping us select our global ERP solution and in gaining business buy-in and I would have no hesitation recommending them to other businesses.
Ida Murphy, Global Head of IT
Lumenia worked with Peel Ports to define and map our ‘to-be’ business processes, to inform the specification, selection and implementation of our new ERP system. They engaged with stakeholders across our business to document streamlined processes in areas such as finance, customer billing, purchasing and expenses, HR and payroll, project management and enterprise asset management. The Lumenia team built consensus through a series of mapping and validation workshops with our internal team. They combined their knowledge of industry-standard and good-practice processes with the needs and peculiarities of our own business, and challenged our current ways of working where necessary. Lumenia’s work has been invaluable in building internal buy-in and readiness for the change ahead, informing the system selection process, and helping ensure that our ERP implementation will support real business transformation.
Richard Farrar, Group Head of IT
We worked with Lumenia to help us explore our options for ERP. The overall process and methodology was logical and made sense and the Lumenia consultants spent time with each department to really understand their pain points in detail. Lumenia’s process benchmarking survey was very revealing, as it draws out gaps and opportunities for improvement even where people may think there aren’t any. A detailed review and analysis of the various potential options was carried out, building the picture for us of what the market had to offer. I would definitely work with Lumenia again, and I’m happy to recommend Lumenia to anyone considering their business systems strategy.
James Myhill, Head of IT
Our clients are typically mid-size manufacturing, distribution, service and retail organisations. We have delivered ERP projects in over 250 organisations across the world.
